Returns and Exchange Policy
CUSTOM DESIGN
When you purchase a custom design, you may receive a refund or exchange only BEFORE work has begun. After the product is delivered, no returns can be accepted.
You will be able to approve a first proof and make 1 draft of changes before the final delivery to ensure you are happy with it!
INSTANT DOWNLOAD PRODUCT
Due to the digital delivery of instant download products, no returns can be accepted. Exchanges will be considered on a case by case basis.
If you have any problems with your print or are unhappy with it for any reason please let me know! I try my best to give all customers a positive experience.
Contact me through my Etsy shop: www.iwatchthemgrow.etsy.com
Shipping Policy
When you purchase an instant download product, you will be provided with a link to download the file to your computer. The link will be sent to your email address attached to your Etsy account.
When you purchase a custom design, the file(s) will be emailed to you when ready.
No physical item will be shipped. All products are digital files sent via email attachment or download link to files located on Etsy or Google Drive.
Shipping is free.
Delivery of email or download link should be within 1 day of ordering instant download, or within 1 day of completion of custom product. Please see the processing time for each custom product on the product listing page.
